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#298: Justin Welsh – You Don't Need Scale To Be Happy
The Danny Miranda Podcast
How Do You Bring High Touch Customer Service to Your Business?
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When at some point it becomes impossible to respond to every single person you want to give high touch service to everyone who responds and everyone who replies. How do you bring that level of attention to your business when the scale has become enormous? "There's a rule of reciprocity and it is I can't return every message that I get from a random person"
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