Empowering Growth Through Customer Feedback: The Evolution of SurveyMonkey

1:45 Zander’s take on the recent volatility in the public markets
3:38 What are the lessons learned from the WeWork disaster in terms of corporate governance?
6:09 Importance of diversity on BoD
10:18 Where does WeWork go from here, and how will the situation resolve?
12:35 Why Venture investing is so skewed towards growth, and why the best investors focus on gross profitability
14:41 What is SurveyMonkey’s current business, and why did they go into Enterprise SaaS?
19:20 How listening to customers & employees drives growth
23:33 How Dave Goldberg discovered SurveyMonkey and turned it into the company it is today
25:47 How Zander wound up as CEO after Dave’s passing
28:51 Zander’s thoughts on a Direct Listing as opposed to an IPO
30:42 Getting Serena Williams on the Board of Directors at SurveyMonkey
35:12 Motivating & hiring Gen Z & Millennial employees
37:45 Yosiat from Odoo on integration enabling scalability