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How to Buy a $5m Business & Hire an Operator to Run It

Acquiring Minds

CHAPTER

Building a Culture of We Can Fix Problems

"We took a bunch of very small actions month one to make sure everybody understood. If there's a problem with something bring it up and we can address it right things that are a hundred bucks to fix super easy," he says. "It's also become a source of pride for the employees, right? We put in place some, you know, $50 cash bonus for whoever guesses the date when we hit 450 reviews."

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