
How to Earn Trust Before You Knock
Waste No Day: A Home Services Motivational Podcast
00:00
Mastering Client Communication in Home Services
This chapter explores the intricacies of communication in the service industry, emphasizing the limitations of text messaging and the need for clear, engaging interactions with clients. Through role-play scenarios, the speakers highlight strategies for building trust and ensuring a pleasant experience for homeowners while managing time effectively during service calls. Additionally, the chapter addresses competitive challenges and offers tactics for differentiating service providers in a crowded market.
Transcript
Play full episode