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Are You Getting a Culture of Writing Post Mortems?
It was a core piece of the infrastructure that nobody quite understood how it was interacted with from everywhere And so everyone was afraid of changing it. There are a lot of incentives and and disincentives throughout the company culture. You have to be able to pick and choose like which incentives you're going to follow or ignore. It becomes its own like muddled mess of trying to navigate the incentives.