Hospitality and Medical Practices - It's Unforgettable

E crickeong: Why do we invest the least with whoever's working, the host or hostess, standing in a restaurant? That's your first point of contact. We always hire like an 18 year old that has no clue what they're doing, and we don't train hem at all. And reareally what most people deem their lowest value employee, or their, ah, least costing employees, that front desk person. Cause youill won't stick around when it doesn't reflect poorly on them. It only reflects positively. Because the first impression and the last impression are all that matters. I think this is a deeper socitale issue. What's going on,