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How Miro Build a Personalized Onboarding Engine at Scale

ProductLed Podcast

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What Are the Principles of Onboarding?

Onboarding is a long time journey, not just about something that's happening on the first session. You need to fit your onboarding experience to all these different personas and to provide them with different types of education based on their mental models. So I would take like personalization, but at the same time, one time journey as the main ones. And then I guess how do you like decide what are the next kind of like use cases that you had built out?

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