3min chapter

Because You Need to Know® cover image

People+Learning=Investment: KM perspectives from the Swiss Knowledge Management Forum with Dr. Pavel Kraus

Because You Need to Know®

CHAPTER

Knowledge Management - What You Need to Know

The only good examples I have ever seen are on department level where a department leader with long-year experience is there and has the linkages. It's really people dependent. The main thing we really want to put emphasis on is profitability or productivity. Either for profit or for non-profit organizations. This is really where knowledge management must make a contribution.

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