The Art of Incident Management

genifer macy gave a great over view on mitigations and mitigative activities. She's our first guest, awsome sue,. If you see immediate useri ats like i love to prioritize having some kind of bandade such that you have time in order to figure out what's really happening within your system. Here at google, we use a cool variant on the tema incident management system. We call it imac incident management at google.