6min chapter

Finding Our Way cover image

46: Leading with Clarity (ft. Vuokko Aro)

Finding Our Way

CHAPTER

Defining Product Principles and Customer Experience in Digital Banking

Exploring the importance of setting high standards and achieving tangible results in product design and brand identity. Insights shared on industry-defining design, product-led growth in digital banking, and the collaboration between design, customer operations, and regulatory controls for a seamless customer experience.

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