The Importance of Being Compassionate and Empathetic

He was incapable of engaging with the world in the way that he would normally engage with it. The problem is how much do we ask people to investigate and worry about how their words will hurt other people? And then how much do they're like, I don't know if I don’t know. If someone tells me that they didn't mean to hurt my feelings, does that make my feelings unheard? sometimes?