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392: How uncovering customer pains led to launching a rapidly growing product

Global Product Management Talk

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The Customer Experience of a Salon or Spa

Students were surprised by the lack of online booking for hair salons and spas. They found that most businesses didn't have any type of business logic on top of their schedule. So they created a tool to help them figure out what times are best, in real time. The company is called m b p - a constraint solver which works as if it's a wind turbine.

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