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Creating & Using SOPs in Freight Brokerage | Episode 253

Freight 360

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Evolving Standard Operating Procedures in Freight Brokerage

This chapter highlights the critical role of standard operating procedures in the freight brokerage industry, stressing their need for continuous adaptation to changing processes and regulations. It emphasizes the importance of regularly updating training outlines for new employees, using carrier vetting as a key example of recent industry shifts.

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