Episode 479 | Two-Sided Marketplaces, Hotseats, Forgotten Subscriptions, and More Listener Questions
Startups For the Rest of Us
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Forgotten Subscriptions: Ethics and Engagement
This chapter explores the revenue implications of forgotten subscriptions in the SaaS industry and the ethical dilemmas of charging inactive users. It discusses the responsibilities of SaaS providers to engage unutilized accounts and the importance of transparency in subscription management.
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