I've Built This Business With 50 Employees

"i can't really pinpoint exactly what a lot of it is. I always look like, i tell my guys, and i say, we have to do the right thing," he says. "If you have a disgruntled customer that's pissed off, but you haven't had any problems with those customers...you're never going to get 'em." He has more than 50 employees who are making their careers out of his business.