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Learn How Anthropic Designs for AI — Joel Lewenstein, Head of Product Design, Anthropic

How We Scaled It for Design Teams

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Introduction

Exploring the necessity of using real data and live environments in chatbot design, emphasizing the value of personalized and conversational interactions over static mockups. The chapter critiques the limitations of static design tools and scripted responses, advocating for a user-centric approach in AI design.

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