9min chapter

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#85: Beyond Lip Service: Building an Inclusive Sales Culture

Winning the Challenger Sale

CHAPTER

Creating an Inclusive Sales Culture

The chapter discusses the importance of defining success and creating a shared understanding of what it means to have an inclusive sales environment. It highlights the difference between equality and equity and emphasizes the need to understand individual needs and struggles in order to create an inclusive sales culture. The speakers also talk about the significance of asking team members about their needs and how best to support them to show that leaders care.

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