N r ai says zomato and swigi are monopolizing the whole industry. The food delivery companies don't share a lot of data with their restaurant partners, they often struggle to build a profitable menu. They know very little about you or where you're from, or what your eating habits include. N r ai believes these middlemen will similarly colonize dinan data too. And considering restaurants will now have a very limited understanding of their customers, they could become more dependent on zomato - a death knell for n r a i.
Last year, the National Restaurants Association of India took the fight to Zomato and Swiggy after accusing them of monopolistic practices. This year, they’re sounding a cautionary note about something else and in today’s episode for 8th September 2022, we explain what’s going on.