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Secrets of the $500M Goliath of the Home Service Industry

The Home Service Expert Podcast

CHAPTER

Building LTV, Being Picky about Businesses, and Integrating Companies in the Home Service Industry

This chapter explores the significance of enhancing client lifetime value (LTV) and monitoring equipment in the home service sector. It highlights the speaker's insistence on no exceptions for top performers and shares an anecdote about a good guy who returned after being deceived by promised equity in another company.

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