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5min chapter
The power of personalization in the age of AI | Mark Abraham
TED Talks Daily
Reestablishing Personal Connections in a Digital Era
This chapter explores the critical role of personalization in enhancing customer experiences amid digital advancements. It highlights the gap between companies and consumers, advocating for more meaningful interactions to rebuild trust and foster connection in a transactional world.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode