10min chapter

On The Tape cover image

Miami “Vice” with Vincent Daniel & Porter Collins. Plus a Conversation with FactSet CEO Phil Snow

On The Tape

CHAPTER

Building Strong Client Relationships and Company Culture

The chapter emphasizes the importance of client relationships, being client-centric, and actively listening to client feedback. It showcases the company's commitment to client partnership, expansion into the front office, and pride in product development. The discussion also touches on the significance of fostering a positive company culture, employee value, and the impact of digital transformation on client services.

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