Small gestures and craft create loyalty

In this episode of The Futur Podcast, Chris Do talks with branding veteran David Brier, author of Brand Intervention and Rich Brand, Poor Brand. They explore what separates brands that thrive from those that fade—focusing on culture, generosity, and accountability over profit. David shares how “rich” brands create environments where creativity and collaboration flourish, while “poor” brands rely only on transactions and metrics.

He also reflects on his decades in design, his friendship with Gary Vaynerchuk’s Chief Heart Officer Claude Silver, and how storytelling fuels brand differentiation. From defining purpose to sustaining passion over time, David reveals why lasting success comes from empowering others and leading with radical intention.

Timestamps

(00:00) Intro (02:04) Why some brands struggle (04:19) Culture’s role in brand growth (06:27) The art of differentiation explained (08:45) Rich vs. poor brand traits (11:32) Building teams that thrive (14:10) Staying inspired after decades (17:04) From illustrator to strategist (21:27) The power of storytelling (25:58) Busting myths in branding (31:16) Empowerment as brand advantage (37:22) Fanatical intention and focus (43:40) Lessons from creative icons (51:29) How to lead with purpose (57:12) Final thoughts on rich culture

Check out today's guest, David Brier:

LinkedIn: ⁠⁠https://www.linkedin.com/in/davidbrier

Instagram: ⁠⁠https://www.instagram.com/risingabovethenoise/?hl=en

Website: ⁠⁠https://davidbrier.com/

Website: https://www.risingabovethenoise.com/

Youtube: https://www.youtube.com/@Risingabovethenoise

Check out The Futur:

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Check out Chris Do:

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