12min chapter

Productivity like a Pro! cover image

Exploring Heptabase's 2024 Feature Updates and Future Plans with Founder Alan Chan

Productivity like a Pro!

CHAPTER

Scaling Sales Company and User Feedback Systems

The chapter explores the challenges of scaling a sales company and the importance of building systems to manage user feedback effectively. It discusses prioritizing feedback based on data analysis, community engagement through Discord and in-app support, and the integration of support systems like Intercom.

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