ServiceNow Series E19: Nicholas Yancer, Chief Architect at Evergreen Systems
The Alldus Podcast - AI in Action
00:00
The Benefits of Having Multiple Processes Running Out of the Same Platform
There's huge benefits to having multiple processes running out of the same system. It offers a lot of opportunities for automating low value tasks, which free up resources for higher value work. Em development teams can grab incidents, problems and other items directly into their agile back log using the unified back log. And that's all from different applications. There are other combinations that work equally well in h r and customers service together with i t s m. Most really, no matter which applications that you pull together, there's always going to be very real and measurable value in having them all on the same platform and integrated together.
Transcript
Play full episode
