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Adapting Negotiations to a Remote World

HBR IdeaCast

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Navigating Virtual Negotiations

This chapter explores the unique challenges and advantages of conducting negotiations in a virtual environment compared to traditional face-to-face interactions. It emphasizes the importance of social interaction for trust-building while introducing the concept of 'e-charisma' to enhance communication effectiveness. The discussion includes common pitfalls in virtual negotiations and strategies to improve outcomes through non-business conversations.

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