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The Micro Details of Macro KPIs | Cancellations

WTF Gym Talk

00:00

How to Keep People on Your List

If someone's injured, hopefully you've made connections with local physical therapists or chiro's. If it's financial, that means they should stay on your list for when you have promotions and generally get up ticks at some point. And then finally, the last one I just want to touch on is like, I'm not going to touch on injury, no."

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