Chatbots and the Bias of Humanity

Microsoft notoriously had its fingers burned with chatbots early on and yet it is now an investor in this one. Just over a year ago, the Whistle Blower Francis Haugen sent shockwaves around the world leaking a series of internal documents about the way meta which owns Facebook, WhatsApp and Instagram, moderates certain accounts. It prompted the firm to ask its oversight board to review a program called cross check where policy breaking posts by high profile accounts weren't automatically removed but given an extra level of review instead. Now the board has said that the system treated users unequally and it's given 32 recommendations on how the process should be changed. Noget Dad is a member of the Meta oversight board