Roberto: coaching is really something that I'm enjoying. At the senior level, how would you describe what your work is? Are you a sounding board? Do you follow people around and give them your feedback on their behavior? "It's surprising that some of the issues that come up for an outsider are very basic, very obvious," he says.
I have known Roberto since we began working together in the States. Roberto has HR experience all over the world so it was very interesting to bring in a global perspective. We discussed all things coaching for young people entering mid-management positions and lessons Roberto has learned along the way.