Navigating Conflict to Strengthen Relationships

Connect with Josine Muurling:

https://www.linkedin.com/in/josinemuurling

Connect with Charlotte de Jong Schouwenburg-Mestwerdt:

https://www.linkedin.com/in/charlotteschouwenburg

More on Bravely:

https://www.meetbravely.co

Full episode on YouTube ▶️

https://youtu.be/PaXyDUalFL8

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OUTLINE
00:00:00 - Intro
00:00:24 - New leadership pitfalls
00:03:17 - Vulnerability builds trust
00:04:54 - Chimpanzees and empathy
00:06:07 - Improving empathy
00:08:45 - Think friend
00:10:08 - Psychological safety
00:12:02 - Memorable conversations
00:15:09 - Strategic empathy
00:17:52 - Soft on the relationship, tough on the content
00:19:19 - Active listening skills
00:21:32 - Autonomy and ownership pitfalls
00:24:42 - Similarity bias and personal approach
00:26:07 - Quality, autonomy and risk
00:29:47 - Peter principle
00:35:05 - Mentor vs. Manager
00:36:58 - The "team" in leadership teams
00:39:52 - When inspiration works
00:41:03 - The responsibility weight of leadership
00:43:10 - Your team is your tribe
00:46:40 - Authentic leadership
00:49:23 - Vulnerability invites vulnerability
00:51:06 - Rose of Leary
00:53:15 - On a mission to put empathy back in the workspace