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621: What Clients Really Value in Architecture (And What You’re Getting Wrong)with Enoch Sears & Rion Willard

Business of Architecture Podcast

CHAPTER

Understanding Client Values in Architecture

This chapter explores the essential values clients prioritize when hiring architects, emphasizing the risks of miscommunication stemming from incorrect assumptions about cost. Through personal anecdotes, the speakers illustrate how engaging with clients to uncover their true desires and motivations can enhance the architect-client relationship. The discussion also addresses the importance of aligning design value with client aspirations, particularly concerning quality, sustainability, and effective communication.

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