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The Silence of Communication
This chapter examines the reasons behind people's silence in conversations, emphasizing how it can be misinterpreted as agreement. It discusses the barriers to effective communication, including fear, lack of interest, and vocabulary constraints, while also highlighting the neurological differences in thought formation and verbal expression. The importance of empathic restating and asking questions to foster genuine understanding and connection is underscored, alongside a recognition of the innate challenges in interpreting others' feelings and thoughts.