The new leader in this role, in this sales role, he's got a team that goes out and tries to bring in new business. The problem is they can only service just so many clients. So these teams are sort of fighting against each other meaning if they had all new business, we'd lose recurring business and the company would struggle over time. If you can understand what the competing interests are, understand what's good about them, show that you're actually trying to help the team.