What's on the Collective and of Small Business Owners?

Business owners said that delivering tools and options to customize solutions is their top experience priority. Top two reasons they would switch primary financial service organizations are lowest fees and best rates. But when you get into things that aren't fees and rates, understands my business, my bank understands my business,. or positive reputation, those actually have slipped down relative to the last time we performed the survey in 20 19.