Episode 226: Building an Agency Brand with Massimo Zefferino
UI Breakfast: UI/UX Design and Product Strategy
00:00
Finding Your Personal Design Style
We greet every body with a different message every day. Less than 20% of the customers we get on an annual basis are just random phone calls. I embrace this customer for life mentality, and it's brought us more work above anything else. We don't want to be referred to as a vendor. We want our customers to think of us as friends. And in this case, this has been de so much that some of our clients are even more great clients.
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