When you change an or anything, you've got to two big levers you can pull. What ar the processes that drive the organization, and how do people act? And so human behavior and sort of organizational structures. With companies, it's tough. It's a challenge with with any process improvement project. You know, you're working to improve process processes amongst your customers,. Your clients. Can you share specific lessons or tactics? May be techniques that you guys use in the crystal groupo that may cross lead stick long termy. The ogenta.

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