Empowering Teams Through Continuous Improvement at OhioHealth

In this podcast, Emily Swaney, Senior Director, Lean Promotion Office at OhioHeath, will emphasize the shift from a finance-focused approach to a people-centric philosophy at OhioHealth. Starting in 2006, the organization initially concentrated on removing waste and achieving financial success but realized the importance of developing its most valuable asset—its people. In 2016, OhioHealth adopted the Shingo Model as its True North, guiding the creation of the OhioHealth Management System. This system focuses on integrating principles into daily operations, emphasizing the "why" to align individuals with organizational goals. Emily will emphasize the importance of supporting and empowering every individual, incorporating continuous improvement principles and tools, and providing clarity on roles to drive organizational progress. The session will highlight the need for comprehensive simplicity in creating an effective management system that respects and nurtures individual capabilities, ultimately aiming for enterprise alignment and success.

To learn more about the Shingo Model, please visit https://shingo.org.