The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Artificial Intelligence and Chat TBT

Melina Palmer: I think that there is a lot of crossover in understanding of human behavior and the information. The data are only as good as the way we're able to interpret and understand it, she says. "I'm excited to see what happens with things like chat GPT," Melina adds. You'll find a full transcript of today's show on the intercom blog.

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