We discuss a new startup doing the rounds called Sanas that uses AI “accent translation” to make "non-white" call center workers speak English with a white American accent. This is some real retro throwback tech solutionism / startup utopianism with a very quotable founder at the helm. While Sanas claims it's all about worker empowerment and global equity, we here at TMKonsulting show how Sanas is likely to be used as a tool of exploitation. Plus contribute to broader shifts in the role of large language models for the political economy of AI. We then end with a shout out to FN Meka.
Some stuff we reference:
••• Sansa https://www.sanas.ai/
••• Sanas, the buzzy Bay Area startup that wants to make the world sound whiter https://www.sfgate.com/news/article/sanas-startup-creates-american-voice-17382771.php
••• This Startup Is Selling Tech to Make Call Center Workers Sound Like White Americans https://www.vice.com/en/article/akek7g/this-startup-is-selling-tech-to-make-call-center-workers-sound-like-white-americans
••• Virtual rapper FN Meka underscores how AI perpetuates racial stereotyping https://mashable.com/article/fn-meka-record-deal-racial-stereotyping
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Hosted by Jathan Sadowski (twitter.com/jathansadowski) and Edward Ongweso Jr. (twitter.com/bigblackjacobin). Production / Music by Jereme Brown (twitter.com/braunestahl)
