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YC Founder Firesides: Gusto on building for new verticals
Y Combinator Startup Podcast
The Cost of Being Wrong With Payroll
In the first year of GUSTO, you all had less than 100 customers and I asked you, wow, that's slow. For most YC companies, we always say, ship fast, get feedback, iterate. And I remember this point you made: Well, if payroll doesn't work, there is no coming back. The customer will be displeased because they didn't get your paycheck. So it's one of those unique products where you had to make it work perfectly. There was no room for error."
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