Fostering Integrative Thinking in Organizational Culture

Jennifer Riel is IDEO's global director of strategy. In this role, she collaborates with clients and internal teams to push the edges of creative problem solving, leveraging tools from strategy and design thinking. Jennifer and Dan talk about integrative thinking, strategy, and the role of empathy in both in this episode of Leadership NOW. As a strategy advisor, Jennifer has worked across industries and countries, helping organizations and teams to build winning, sustainable, and human-centered strategies. Before IDEO, Jennifer spent 13 years at the Rotman School of Management, where she taught undergrads, MBAs, and executives how to think creatively about their toughest challenges. During this period, she partnered with organizations to help them build their strategic thinking capabilities and transform their teams. Jennifer is also the author of "Creating Great Choices: A Leader's Guide to Integrative Thinking" (with Roger L. Martin). The book is a Wall Street Journal bestseller and was shortlisted for Canada's National Business Book Award.