Has a brand ever lost your trust and literally you said, i don't want to do business with them any more? Some airlines are more trustworthy than others. If it's within 75 dollars, i will choose another airline. I would say in gen one of the industries than i have a hard time trusting is many of the companies who are in the air line industry. We believe if you confuse, you'll lose.
We talk a lot about “trust” in our businesses. But a lot of us are getting it wrong. On this episode, Oxford lecturer and bestselling author Rachel Botsman joins us for a fascinating look at how trust works in the business world, how it’s changing, and what we need to do to keep up.
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