4min chapter

The Knowledge Project with Shane Parrish cover image

#115 Danny Meyer: Hospitality and Humanity

The Knowledge Project with Shane Parrish

CHAPTER

The Basis for Everything That You Do, Culturewise, Is Hospitality

Hospitality exists when you believe that the person on the other side of the transaction is on your side, and when you trust that they're on your side. In business, i think that the first people who need to receive hospitality are the people who work in an organization. If if you have a winning culture at work, i promise you that the voters are going to have a better experience being on the receiving end.

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