Building a Culture of Compassion

A final step for building a culture of compassion is for leaders to show their own vulnerability. It's so powerful that you said it's ok to have a down day, which is something that a lot of leaders don't feel they have the luxury to do. You need to be able to create a space where people can feel safe enough to kind of share how they're feeling and not be judged for it. For me, finding the balance of sharing enough, but not too much, was key.