2min chapter

Because You Need to Know® cover image

The Epic Journey of Organizational Discovery with Kurt Conrad

Because You Need to Know®

CHAPTER

The Importance of Oversight in Markup

The oversight piece is almost as kind of translucent to the point where unless everybody understands the technology, how the widgets work, how is it that you could have a positive attributable oversight to something if you don't know how it works? That's one of the challenges. Often, I'll tell you, I'm working in markup, right? I'm thinking of one client specifically that had this issue. As I pulled the management group and their support group together and we started dealing with those issues, I gave them training in X-Path. It required a little bit of training so people got to where they could talk about it. At least have some awareness around all the moving parts.

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