Episode 46: Building GROUP Practices — The Good, Bad, & Ugly [featuring Maureen Werrbach]
All Things Private Practice Podcast
The Good, the Bad, the Ugly
"I love talking about the bad stuff, because i think we don't talk about it enough," she says. "We feel ashamed to talk about the dark sides of being a human or being an entre prinor." She's had so many bad adman staff, like one receptionist and office adman who wasn't answering phone calls. Her biggest mistake? Overpaying her clinitian for 75 thousand dollars last year.
Ever considered running a group practice?
In this episode, I talk with Maureen Werrbach, group practice extraordinaire, owner of the Group Practice Exchange, and an LCPC in Illinois, about running group practices as a neurodivergent entrepreneur.
We discuss...
- the differences between running a solo vs. group practice
- motivations behind building group practices
- our own stories of the biggest mistakes (like me overpaying my clinicians by $75,000 one year) and how we handled them and learned from them
- the ethics and considerations that go into managing a group and being a leader
- AND MORE
Check out Maureen's Website: thegrouppracticeexchange.com
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A Thanks to Our Sponsor!
I would also like to thank Diversion Center for sponsoring this episode.
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Mentioned in this episode:
A Thanks to Our Sponsor, The Receptionist for iPad!
I would also like to thank The Receptionist for iPad for sponsoring this episode. As you prepare for the new year as a private practice owner, one area of your business where you might be able to level up your client experience is from the moment that they enter your office and check in with you. For many private practices, the client check-in process can be a bit awkward and confusing. Clients often enter into an empty waiting room. And chances are you're wrapping up a session with someone else, so there's no way of knowing when they arrive. With a visitor management system like The Receptionist for iPad, you can provide clients with a discreet and secure way to check in for their appointment while instantly being notified of their arrival. What's more, The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.
Visit the website for The Receptionist for iPad here!
Mentioned in this episode:
Resilient Mind Counseling
It's Patrick. Some of you may know that I own a group therapy practice in North Carolina, Resilient Mind Counseling. We specialize in supporting the Neurodivergent, LGBTQIA+, and Black, Brown, and Asian communities online and across North Carolina. We also have limited in-person openings at our offices in Asheville and Cary. We really love working with clients who are coming to terms with both Autism and ADHD discoveries later in life or questioning, as well as the intersections of race, gender, identity, and orientation. All of our therapists have lived experience and identify as AuDHD, Autistic, or ADHD. Our team of affirming therapists offers a safe, anti-racist, anti-oppressive, inclusive, and accessible space where you can show up exactly as you are—no masking, no judgment, and no need to make eye contact, just real connection and healing. We accept most commercial insurances like Blue Cross Blue Shield, United, Aetna, and Med Cost, as well as self-pay options. We currently have openings for new clients. Visit our website at resilientmindcounseling.com. You can also text or call our HIPAA-compliant phone line at (828) 515-1246, or email us at scheduling@resilientmindcounseling.com.
The Receptionist for iPad
I want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
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