1min chapter

The Knowledge Project with Shane Parrish cover image

#57 Sheila Heen: Decoding Difficult Conversations

The Knowledge Project with Shane Parrish

CHAPTER

What Happened, Feeling and Identity?

People's ability to like, move emotionally to a place of being more constructive really is just wired differently depending on who you are. So i learned that i actually just seed to give him more recovery time to go t anything out of the reactionary period and then come back and now let's talk about it. I want to give people the framework that you had laid out in the a, just the three different types of conversation, salem, feeling and identity. It answers the question, who's right? By the way, me always iaways. Ye, it's a happend so it's kind of like your iceberg idea that any difficult conversation really has three things going on. They

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