AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Navigating Change in Travel Tech and Leadership Challenges
This chapter explores the transformative impact of generative AI on the travel industry, focusing on evolving user interfaces and the necessity for personalized customer experiences. It also discusses the adaptability required from companies and their employees, particularly in the face of automation and industry shifts. Lastly, the narrative shifts to a CEO's journey in leading a public company, balancing employee satisfaction with effective leadership amidst significant challenges.