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How to find Joy in the Slow Pace of Change / Martha Edwards / Ep. #234

Service Design Show

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Resilience in Public Sector Design

This chapter explores the challenges faced by public sector service designers in a turbulent political climate, including layoffs and budget cuts. It emphasizes the importance of adapting design practices to serve organizational needs while maintaining hope and purpose. The speaker reflects on their career journey from journalism to government roles, advocating for the value of incremental contributions in effecting systemic change.

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