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Airbnb 2.0, Warren Buffett Exclusive in WSJ, Apple to Support Brain-Implant Control | Alex Blania, Eugenia Kuyda, Josh Wolfe, Jason Fried, Delian Asparouhov

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Navigating App Design and Human Experience in Airbnb's Marketplace

This chapter examines Airbnb's journey to improve its app experience while prioritizing memorable human interactions. It addresses criticisms of recent launches, skepticism about economic sustainability, and explores the role of AI in creating better real-world customer experiences.

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