The Cost of Assols at Work

Prolonged bulling turns other people into asoles. Sheila hen is a recovering lawyer who teaches negotiation at harvard law school. She cofounded a company that specializes in conflict mediation and coofthered the book difficult conversations. When you've had to deal with an asshol at work, what have you done if you don't have the power to get rid of him? What should you do? Sometimes you just have to learn how to have a hard conversation.